sales communication training vancouver Mitra Harvard Advantage
sales communication training vancouver Mitra Lohrasb Harvard Advantage

Sales Advantage - Influence & Profit

Sales is a Transfer of Trust
Loyalty is a Product of Service
Both are the Power of Communication

Learn to quickly recognize other people’s communication patterns and “morph” your verbal and behavioural styles to match theirs. You will instantly win their trust and shape their decisions.

The extraordinary set of skills and techniques you will learn have been internationally tested, proven, and 100% guaranteed to work.

They are the Secrets to Influence; the Secrets to Sales; the Secrets to Closing those deals.


  1. To identify each person’s decisions-making style and motivation trigger.
  2. Powerful questions to understand and reveal the client’s genuine needs.
  3. Language patterns that effect people on conscious and subconscious levels.
  4. Physical movement, postures, voice patterns, and tones that attract people and create trust.
  5. Embedding commands to avoid resistance and win over hard-to-handle prospects.
  6. Skills to manage emotional and/or confrontational situations.


  1. Master the power to Influence anyone at any level – Clients, Managers, Co-Workers, CEOs.
  2. Communicate clearly and concisely the first time around.
  3. Multiply your business and spend less time doing it.
  4. Up-sell existing customers, secure their loyalty, and turn them into a referral source.
  5. Achieve mutually beneficial results every time.
  6. Maximize morale, insight, rapport, and employee retention.
  7. Strengthen Interpersonal Relationships.


  1. Observation - We observe your team at work and meet with them for individual interviews.
  2. Customize - We customize the training to suit your individual needs.
  3. Manuals - We prepare customized manuals for each person. These cover every skill and example that is taught to your team.
  4. Delivery - We deliver the training in manageable blocks: A few hours, once a week, for 3 weeks. The hours and number of weeks vary based on your tailored training.
  5. Follow up - We follow-up after 1 month, 3 months, and 6 months.
  6. Added Value - As an added value, trainees can call us with questions for 6 months.

This Training is 100% tax deductible and 100% Guaranteed.


  1. It's Exclusive. This course is one of a kind in Western Canada. It is based on the exclusive contributions of Harvard training and research, as well as the one of a kind technology of Neuro-Linguistic Programming (NLP).
  2. It's Customized. We tailor your training to meet your unique needs.
  3. It lasts.  Classes are divided into even numbered groups, where verbal instruction is followed by interactive exercises - so you've begun to master the skill before you leave the classroom.
  4. The information gets absorbed.  Full day seminars are tiring and have short-term impact. Our proven, time-spaced learning methodology allows you to practice between sessions so that these principles become part of your skill set.
  5. The Trainer is one of a kind.  Mitra Lohrasb has a Master’s Degree from Harvard University, is a Certified Neuro-Linguistic Program Practitioner, and has 20 years professional Communication, Consulting, Research and Training experience. She is also a National and International award winning Public Speaker, Debater, and Media Spokesperson; and has conducted training programs in both Canada and the United States.


“I have been in Senior Management positions for over 24 years, and have led the development of seven start-up companies. So I wasn’t sure how much Mitra Lohrasb’s training could bring to my years of experience. But from the moment Ms. Lohrasb started evaluating my speech/presentation, I felt the sincerity, willingness, knowledge, and intelligence of a person who is passionate about helping others in result-oriented communication techniques.

During a 2 hour consultation, Ms. Lohrasb pinpointed errors that I have been making in terms of body language, choices of words and overall effectiveness. She taught me communication techniques that helped me understand my client’s deeper needs, convince them I would make their goals the most important issue, and then honestly persuade them of our capabilities and commitment to fulfill them.

The result: I was able to increase our current sales to this client by 100%, and secure their interest in purchasing our products for their expansion into additional countries.

I recommend the training services provided by The Harvard Advantage to any business that believes in effective communication skills resulting in true partnership building. Mitra Lohrasb possesses all the theoretical and practical knowledge to help you, and the passion to go the extra mile to make sure you succeed.”

George Joseph – President/CEO
H.K. Enterprise Group, Inc.
San Diego, California

"Mitra's communication training has helped us in dealing with the very sensitive needs of our residents, since we use dogs to secure the premises. It made the difference between keeping and losing a site contract worth $50,000 last year. She also gave me details on how to use special language and presentation when I'm looking for new business, which is different for each building. And she created a more positive and energetic attitude in my guards, so my employee turnaround has decreased."

Sam Shook, Owner
Spartac K-9 Security Services

"Throughout my automobile career, I have dealt with many sales trainers; trainers that have disrupted my sales process and have made attempts to so-call re-invent the wheel.  Your methods, your style, your process and professionalism were very impressive.  Your ability to bring out the best in each of my salespeople was truly admirable.  Vancouver Chrysler recently experienced a record month in sales and profits and I feel I owe a lot of our success as a result of your two-day training program."

Danny Blanchard, Sales Manager
Vancouver Chrysler

"I was in a 3rd meeting with a client and it was time to close. He had a very concerned look on his face throughout the meeting and I felt like I was losing him. I assumed the look could only be from the thought of spending more than the average on a website. By using one of Mitra's techniques I was able to determine his real concerns, address them, and convince him that our website was worth the price. Thanks to Mitra, I closed the $6,000 sale, and have a very happy customer. In less than two weeks after finishing her training, I got an 800% return on what I paid for it. Thank you Mitra. Without your help I would've assumed incorrectly and settled for a lower price."

Pedram Naimi
VP Defy Marketing

"Since taking training through The Harvard Advantage, our company sales have grown to monthly highs of between 20-40%.  I am confident that with the association and support given by Mitra Lohrasb, we will be achieving even greater heights.  This is one course everyone should take."

Chuck Cruz, Owner
Postnet Yaletown

"Mitra and The Harvard Advantage training program were greatly beneficial for our company. We have learned invaluable techniques for interacting with clients that have positively impacted our business.  Mitra's strong leadership quality and extensive knowledge made the course comprehensive, applicable, and fun!  Specifically, Mitra's training on the power of language has changed the way I talk to our clients; someone who phones us and is right away apprehensive, and or somewhat defensive, I now have the skills to ask questions and change my language usage to open the lines of communication, and make them feel more comfortable, increasing the chance of them coming on board.  I recommend this training session to anyone who wants to improve the way they communicate in a more honest and influential way."

Susan Semeniw, President
Divine Intervention Matchmaking

"Thank you for the two days of training. It was very complete and the notes you left us are great because they will allow me to get the most out of this very intensive course. Using some of your techniques, I have already noticed an improvement in my relationships with the customers: I know better what to look for, how to listen and it help me "connect" with them better, establish trust and generate more sales! Thanks a lot and good luck to you."

Benoit Manquant, Lease Manager
Vancouver Chrysler

"The material is very practical and useful for me personally and professionally. Eye opening."

Jennifer Correa, Real Estate Agent
Multiple Realty Ltd.

"Fabulous....The saying goes: "Give the client what they want" - and with training from The Harvard Advantage, I'm now equipped with the listening and mental skills to determine exactly what they want, how they want it, and ensure I've built a solid trust relationship that will mean business and cooperation in the future."

Lara Spence, Principal
Lara Spence web design

"Mitra always delivered a professional demeanor with a personable approach. She's an extremely compassionate person who I felt went beyond others in her profession. The lessons I've learned are priceless, and have made a huge impact."

Tina C., Designer

Contact us today to find out when this course is being offered next.
The Harvard Advantage turns business professionals into more Effective, Efficient, and Profit-Generating individuals.
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Making average professionals great, and great professionals extraordinary.

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